Presentations
This page contains links to many of the presentations made by the Bang the Table co-founders, Matthew Crozier and Dr Crispin Butteriss about online community engagement.
You can view a list of Matt and Crispin’s speaking engagements under the Training and Public Speaking tab tab on this site. Please feel free to download and reuse or share any of the presentations on this page. If you would like Matt or Crispin to speak at one of your events please email matt@bangthetable.com or crispin@bangthetable.com.
This short presentation includes twelve slides with twelve good reasons for government organisations to think seriously about engaging their stakeholders online; internet saturation, time poverty, engage under represented groups, make better decisions, community ownership of decisions, build a community around you, drive cultural change, ring-fence your territory, debunk myths, unearth real issues, value.
When should we engage online?This short presentation includes six slides outlining generic examples of when online community engagement may be appropriate for government organisations: Before putting pen to paper; testing draft policies etc; targeted converations with small groups; continuous monitoring of service performance; for product or service development; and for open feedback. A slideshow of specific examples of the types of issues that are suitable for online engagement is also available on this site.
How do we engage online?This short presentation includes six slides about the strategy behing online community engagement: determining where you are on the engagement ladder; establishing process objectives; asking meaningful questions; respecting the variety of learning styles of your participants; choosing the right tools; and getting the message out. The “Engaging with Success” presentation walks through consultation accessibility issues in more detail.
What tools do we have for engaging online?
This presentations includes a fifteen slide overview of a range of generic tools that can all usefully be engaged for online community engagement. Options including blogs, forums, social networks, chat rooms, social media, RSS, mapping and mashups are all included. If you’re looking for something a more specific about branded products then you might want to take a look “A Crash Course in Social Media for Community Engagement”.
Working with over 100 clients on over 300 projects since we started out in 2007, we’ve learnt some great lessons about what elements make an online consultation truely engageing. From topics and questions that get the conversation cranking, great content and multimedia, clever management and well thought out strategy, this presentation highlights some of the best examples of how our clients have used EngagmentHQ.
This presentation walks through ten of the more important considerations for ensuring that an online consultation process is accessible to the broader public. To a person without access to the internet accessibility is a vesry different issue that to someone who is vision impaired. Issues explored include promotion, physical accessibility, technical accessibility, application usability, functionality, aesthetics, key messages, questions, moderation & facilitation.
A Crash Course in Social Media for Community Engagement
This presentation takes the viewer through fifty web-based tools for engaging community in various ways depending on the specific strategic objective. Tools covered include informational, feedback, consultation, involvement, collaboration, empowerment and monitoring tools are presented. If you are wondering whether Twitter or Facebook are the best tools to use and what the advantages and dissadvantages of these and other tools are, this presentation can help you decide.
Using Independently Moderated Online Community Forums
A stroll through some of the numbers and experiences you can expect to confront when you use moderated web-based forums to engage communities of interest about public policy. This presentation looks at the Bang the Table experience of running over 300 forums on a wide range of issues. From all our experience we can tell a lot just from numbers. For example, are your community engaged with an issue or are the passionate about it. Thsi presentation covers issues including the conversion rates you can anticipate of visitors to conversationlists and qualitative issues.
Engaging Youth Online: A Silver Bullet?
This presentation provides a strategic overview of the merits and limitations of using online tools to engage young people in public policy discussions. It begins by examining access to online services by young people and explores strategies that may prove effective in bringing young people into discussions about issues that directly effected them. We also cover what tools are available to engage youth online and how best to use them.
Dealing with the “90-9-1 Rule”
The “90-9-1 Rule” states that the vast majority of acticity in online forums will be carried out by a very small minority of participants. It goes on to argue that this presents a major methodological barrier to the use of online tools for engagement processes. The presentation argues that this is a floored and shallow theoretical premis. It then presents a series of strategies for countering a lack of accessibility.
Engaging your Community Online
This long presentation starts from first principles and walks the viewer through the rationale, practice and application of online community engagement. The first section present a number of argument “why” to engage online. Section two deals with “when” to engage online, section three with “how” to engage online and section four presents an array of tools that are availble to you when you have decided to engage online.
Twitter & Facebook as Community Engagement Tools
This presentation begins by providing a summary of Twitter and Facebook use in Australia. It then frames both platforms as community engagement tools in the context of the International Association for Public Participation Spectrum. Through a series of case study examples a series of good practice tips are highlights.
