BIGBANG 2012 – Our first annual Client Conference
Click here to download this agenda as a pdf. Click here to visit the BIGBANG 2012 website. Click here to download a brochure for Pre-Conference Training: Managing your Online Reputation.
A ladder of citizen participation revisited
Last weekend I tidied up my garden shed. It was so full of the debris and detritus of life that the door struggled against the bolt and bowed at top and bottom. Upon clearing out four broken floor fans, an acoustic guitar with no head (thanks to my 2 year old son), a barely used [...]
E-Participation, Transparency, and Trust in Local Government
A study of e-participation enterprises by the Seoul Metropolitan Government “indicates that satisfaction with the user-friendliness of e-participation applications directly and positively affects participants’ social learning and e-participants’ assessment of government transparency.” Soonhee Kim, Professor of Public Administration at Syracuse University and Jooho Lee, Assistant Professor of Political Science at the University of Idaho have [...]
The Engagement Continuum
Because community engagement is just about as far from a static enterprise as one can imagine, we wanted to come up with a visual tool to represent that dynamism and make it easier for our clients to pick the right feedback tools for the job at hand.
Online Consultation Guide Book
After four and half years of experience working with some 150 clients on well over 500 online consultations the Bang the Table team has put our collective heads together to create an Online Consultation Guide Book. While targeted specifically at users of our online engagement platform, EngagementHQ, the book is overflowing with good practice lessons [...]
Open, Private and Panel Access to EngagementHQ
Bang the Table is best known for our public facing community engagement. Less known is the ability to use EngagementHQ for engaging private audiences. Over the past four and a half years we’ve launched literally hundreds of public access community engagement projects for coming up to 150 clients. In the last year we’ve had a [...]
Online community engagement: Transparency vs. Anonymity
Not a week goes by in the Bang the Table office where we don’t have heated discussions on the pros and cons of web anonymity when it comes to the world of online community engagement. So when this infographic from Namesake.com (via Visual.ly) popped into my Facebook feed discussing the very topic, I thought it [...]
Archive your project
As part of the January 2012 update to EngagementHQ we are handing over the ability to archive your own projects and add tailored message. Archiving the project does a couple of important things: It switches off all of the feedback tools. The forums, guestbook, surveys and forms are all automatically closed. It add the project [...]
Grant “preview” access to a project
We’ve often been asked if there is a way to see a site the way a community member would prior to sending it live. Now there is. We’ve created a new “preview” user type. The Preview User can see one, many or all of your projects before you send the project live. Importantly, they cannot [...]
New “conditional” survey questions
As part of the January 2012 EngagementHQ upgrades we are releasing a few changes to the surveys in response to a number of requests. New “conditional” questions New “ranking” questions New “Likert Scale” questions New horizontal radio button & checkbox questions. “Conditional” questions are questions that only appear in the survey in response to a [...]