As part of the January 2012 update to EngagementHQ we are handing over the ability to archive your own projects and add tailored message. Archiving the project does a couple of important things: It switches off all of the feedback tools. The forums, guestbook, surveys and forms are all automatically closed. It add the project … Continue reading
Online Community Engagement
Grant “preview” access to a project
We’ve often been asked if there is a way to see a site the way a community member would prior to sending it live. Now there is. We’ve created a new “preview” user type. The Preview User can see one, many or all of your projects before you send the project live. Importantly, they cannot … Continue reading
New “conditional” survey questions
As part of the January 2012 EngagementHQ upgrades we are releasing a few changes to the surveys in response to a number of requests. New “conditional” questions New “ranking” questions New “Likert Scale” questions New horizontal radio button & checkbox questions. “Conditional” questions are questions that only appear in the survey in response to a … Continue reading
Choose your feedback tools (without calling us)
As part of the January 2012 update we’re handing over the ability for you to turn feedback tools on and off at any time without having to get on the phone to us. The steps are: Click the “Select Feedback Tools” link immediately under your project title. Add a short (five word) description of the … Continue reading
New “Likert Scale” survey questions
As part of the January 2012 EngagementHQ upgrades we are releasing a few changes to the surveys in response to a number of requests. New “conditional” questions New “ranking” questions New “Likert Scale” questions New horizontal radio button & checkbox questions. To add a Likert Scale table of questions to your survey: Click and scroll … Continue reading
RSS Feeds on EngagementHQ
Keeping in touch with the latest comments, topics and blogposts on your EngagementHQ site just got easier. RSS, or “really simple syndication”, is a low energy way for both site manager and the community to keep on top of what is happening on your online consultation hub. We’ve added a bunch of ways to keep … Continue reading
Wanted: Help Desk Guru
Bang the Table is growing…. and we need your help to help support our clients. Help Desk Guru • Innovative Australian company • Full time, permanent position • Melbourne (Fitzroy) based • Be part of a friendly and supportive team • Regular Office hours – Monday to Friday 8.30am to 5.30pm • $50K Package Bang … Continue reading
WANTED: General Manager, Bang the Table UK
Bang the Table is moving to the UK…. and we need your help to build and lead our team. Bang the Table has been operating successfully in Australia and New Zealand for more than four years with operations commencing in Canada a couple of years ago. It is fair to say that we are the … Continue reading
Reorder feedback tool tabs
As part of the January 2012 updates to EngagementHQ we’ve made a minor but nifty improvement to the formatting of the feedback tool tabs. You can now reorder the tabs to meet your preferences. Once you have set the order the tabs will stay in a “fixed” order, irrespective of which tool is open on … Continue reading
Closing Smart Forum Discussion Topics
We’ve unhooked the site archiving from the Smart Forum discussion topics archiving process to make it easier to keep your site live when the forum closes. This one is super easy: Simply click the “close topic” link on under the discussion topic. Done!
New horizontal radio button and checkbox survey questions
As part of the January 2012 EngagementHQ upgrades we are releasing a few changes to the surveys in response to a number of requests. New “conditional” questions New “ranking” questions New “Likert Scale” questions New horizontal radio button & checkbox questions. This is a pretty straight forward change to help tidy up the surveys a … Continue reading
New drag and drop “Ranking” question
As part of the January 2012 EngagementHQ upgrades we are releasing a few changes to the surveys in response to a number of requests. New “conditional” questions New drag and drop “ranking” questions New “Likert Scale” questions New horizontal radio button & checkbox questions. The new drag and drop ranking question type does exactly what … Continue reading
New “Form” tool (with template)
As part of the January 2012 EngagementHQ software update we have separated out the “Forms” tool from the original “Survey” tool. The Form tool can be switch on by: Clicking the “Select Feedback Tools” under the project heading. Ticking the “Forms” checkbox – this will create a Forms tab on your page. Click the “Save” … Continue reading
Some thoughts on Planning Reform – when to consult?
I’ve just been reading an article in the Sydney Morning Herald about the state of Planning in NSW. The article quotes a submission to the Independent Review Panel on planning by the Planning Institute of Australia which laments the culture of fear in the industry which, they seem to suggest, is killing creativity and innovation … Continue reading
A numbers game: measuring your online engagement outcomes
When carrying out a community consultation process of any kind, whether it is online or offline, it is important to be able to capture and analyse community feedback and participation. This data is important in determining a number of things, including the reach and depth of your engagement, the success of your engagement process against … Continue reading




