A thoughtful online and offline engagement strategy is helping Port Macquarie-Hastings Council rekindle its community’s trust. “We’ve never had a financial conversation like this before,” notes Communications Manager Lyndal Harper on Council’s “Budget Priorities” engagement strategy. “The community support we’ve had for it has been reflected in the comments arriving on our online forum; such [...]
Earlier this year I was involved in a conference in Edmonton Canada where one of the speakers presented a new spin on ‘RoI’. Rather than ‘return on investment’ he asked the audience to consider the ‘risk of ignoring’. It is accepted practice when we are proposing to try something new that we should analyse the [...]
Attempting to outlaw Facebook, Twitter and their lesser-known cousins may cruel your pitch with Gen Y staff. To allow or not all? That is the conundrum for many council’s when it comes to the question of staff access to social media during working hours. But think carefully before pushing through a ‘no’ vote. Quite apart [...]
Bang the Table shares some of our software code with developers around the world on a Code Sharing site called Github. Yesterday Github made a big mistake and inadvertantly destroyed the most up to date version of its databases.They then demonstrated exactly to how to handle such a situation. CEO Co-Founder and CEO, Chris Wanstrath, [...]
Yesterday afternoon a participant in one of the consultations we are moderating at the moment made the above comment about their experience of a community meeting. I’ve highlighted the third line for emphasis. At the first workshop I attended the person running the meeting kept putting words into the peoples mouths by re-phrasing comments by [...]
Following publication of an article in Monday’s Sydney Morning Herald, Browsers Beware as Polical Websites Plant Spy Devices, we received an inquiry via a client regarding our practices in regard to tracking user behaviour on and beyond the websites we manage. For the record we don’t collect any information about individual user behaviour on any [...]
Our friendly client liason and videographer, Rob Brock, walks you through some of the cool new features from our recent EngagementHQ Update.
This is posted by way of follow up to my post a few weeks back titled “Is Online Community Engagement Real“. I love TED talks but hadn’t come across this one until a colleague brought it to my attention last week. It is worth watch with a small popcorn.
Around the world, hundreds of governments are opting to open up their budgetary conversation to the community, inviting them to have their say on how money should be prioritised for new investments choices, services and projects. Participatory budgeting (or PB as it’s known in casual circles) is a democratic process where community members get the [...]
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