Archive for May, 2010

Facebook Community Pages – a plague on all your houses

As I am sure most of you will be aware Facebook has now created ‘community pages’ for many Government organisations by scraping data from the Wikipedia. They are also inviting users to nominate other organisations to create these pages for. These pages look a bit official but are totally out of the control of the … Continue reading →

Tags:
Posted in Online Community Engagement, Opinion, Practice Advice | 6 Comments »

Max Hardy answers your Bang the Table questions

Max’s vast experience as a community engagement practitioner, combined with the fact that he’s used our product, means he’s ripe for the picking when it comes to answering people’s online engagement questions. Max Hardy has been with Twyfords for the past 13 years and a respected specialist in community engagement for just over 20. Before moving into engagement, Max was a case worker in child protection, community corrections and disabilities. His background leaves him relatively comfortable working in messy situations, and where emotions are running high.

Posted in Fieldwork, Online Community Engagement, Opinion, Practice Advice | No Comments »

EngagementHQ helping to determine the future of Brookvale Oval – home of the Manly Sea Eagles

Warringah Council are using Bang the Table’s online engagement platform EngagementHQ to help to plan for the future of Warringah Oval – the home of the Manly Sea Eagles NRL team. Warringah Council owns and manages Brookvale Park, which includes Brookvale Oval. ‘Brookie’ needs a cash injection for major capital renewal works if it is … Continue reading →

Posted in Online Community Engagement | No Comments »

Why Bang the Table will not pre moderate comments

This week Bang the Table forfeited what would have been a large contract with a marquee client by refusing to pre-moderate comments. By pre-moderation I refer to the practice of the moderator reviewing and either approving, deleting or editing all comments before they are displayed on the site. Pre-moderation is commonly instituted when an organisation … Continue reading →

Posted in Managing Risk, Online Community Engagement, Practice Advice | 1 Comment »

More Best Practice – Parallel Forums in the Blue Mountains

Blue Mountains City Council has launched a new community engagement site using EngagementHQ which is getting a fabulous community response. Their first 4 issues up for discussion are a rates variation forum, a street tree strategy masterplan forum, a forum about community and cultural facilities in Springwood and a forum on integrated planning for services. … Continue reading →

Posted in Fieldwork, Online Community Engagement, Practice Advice | No Comments »

Best Practice at Lismore City Council

Best Practice is a term that is often over used but in this case I believe it to be deserved. We have written before on this blog about Lismore City Council’s debut online engagement. They asked their community about a Rates rise and got an astonishing reaction with over 1300 comments and more than 1800 … Continue reading →

Posted in Fieldwork, Online Community Engagement, Practice Advice | No Comments »

Logan City Mayor Talking Community Engagement

The Reporter website today published an article based on the Queensland Department of Local Government report into the standard of community engagement practice in Queensland Councils. Among the three Councils nominated for special mention in the report were Bang the Table clients, Logan City Council. Pam Parker Mayor of Logan “In March 2008, local government … Continue reading →

Posted in Fieldwork, Online Community Engagement | No Comments »

Introducing Bang the Table's Three Phase Moderation

Bang the Table has introduced an industry-best-practice three phased, five part, moderation system to help ensure that the discussions we host stay safe and on track while still giving the community a genuine opportunity to freely debate the issues that matter to them. Phase 1 – Control of High Risk Comments 1. Automated Language Filter … Continue reading →

Posted in Online Community Engagement | 1 Comment »

Australian Government responds to the Gov 2.0 Taskforce

The Australian Government has released its response to the Government 2.0 Taskforce Report published earlier this year. The response has agreed to 12 or 13 recommendations made by the Taskforce. This is not big surprise given that the recommendations are, by and large, broad and uncontroversial. Let’s have a look at a few of the … Continue reading →

Posted in Online Community Engagement, Opinion | No Comments »