Draft Presentation: Managing the 90-9-1 Principle for Online Community Engagement

I’m giving this presentation at a Social Media for Government conference in Canada in a couple of weeks. Any feedback would be gratefully received.

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5 Responses to Draft Presentation: Managing the 90-9-1 Principle for Online Community Engagement

  1. James Dellow says:

    From a quick review I didn't quite follow the significance of all the graphs (probably makes more sense when you explain the detail in person), however I do like the way you address the issue of the perceived inequality in online consultations.

  2. Thanks James, useful feedback. I'll work up a couple of additional "explanation" slides. Ta.

  3. Zach says:

    There should be a question mark on slide 30…

  4. I like how slide 18 ("Number of comments made by individual account holders") disproves the 90-9-1 myth. With 37.2% of participants contributing at least one comment there's no room for 90% lurkers.

    Thanks for sharing hard, concrete data. Very cool!

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