This in via Twitter (yes it can actually be quite useful!). I’ll let the authors speak for themselves… In this report, the Accenture Institute for Health & Public Service Value explores the fundamental shift in how public service organizations are viewing and using technologies. Over the last decade, governments around the world have invested heavily … Continue reading →

This week Google hit home yet another nail in the coffin of any remaining notion that an organisation (corporate or government) can still control the message. The launch of Sidewiki is a potential game changer for the way online spaces are managed from here on in. Google promotes it as a way to add value … Continue reading →