I had a fantastic time at the LGPRO conference in Ballarat last week. The session I did had a great audience who had a lot of great experience to share. There is a lot of interesting work being done to engage young people online and I hope to be able to feature some case studies [...]
I am presenting a session at the LGPRO Youth and Children’s Services Conference in Ballarat later this week. I will post the slides here when I have finished putting together the presentation. As part of my research I found this paper from the Australian Media and Communications Authority which looks into the issue of young [...]
Another day another resource! This publication by the US based Public Agenda’s Centre for Advancement in Public Engagement includes a bunch of pretty well known case studies from around the world. I found the Appendix (Practical Suggestions for Starting an Online Engagement Effort) most useful… To organize your online engagement effort, we suggest that you [...]
This in via Twitter (yes it can actually be quite useful!). I’ll let the authors speak for themselves… In this report, the Accenture Institute for Health & Public Service Value explores the fundamental shift in how public service organizations are viewing and using technologies. Over the last decade, governments around the world have invested heavily [...]
I was astonished to read reports of Rupert Murdoch’s speech at a media conference in China today. Here is an excerpt from an ABC report on his words: But the News Corporation chief had one clear target in sight. He sees online entities like Google as parasites. His argument is that they take their material [...]
“Informing Communities” Sustaining Democracies in the Digital Age” has been published out of the US by The Knight Commission on the Information Needs of Communities in a Democracy. The Commission was assembled in 2008 to recommend policy reforms and other public initiatives to help American communities better meet their information needs. While a great deal [...]
This week Google hit home yet another nail in the coffin of any remaining notion that an organisation (corporate or government) can still control the message. The launch of Sidewiki is a potential game changer for the way online spaces are managed from here on in. Google promotes it as a way to add value [...]
A link to this fantastic paper came through this morning from Tiago Peixoto via the Democracies Online Group. It is the Fall 2009 edition of the US GSA Office for Citizen Services and Communications snappily titled series, Intergovenmental Solutions Newsletter. This edition, Engaging Citizens in Government, is absolutely packed with articles about online engagement by [...]
While browsing Scribd for a completely unrelated paper I stumbled across this useful table of examples of U.S. federal government agencies using the Web and social media to achieve their missions uploaded by the US Federal Web Managers Council.
This excellent paper speaks for itself and is worth a thorough read. The boxed guiding principles for online engagement on page three are particularly useful. Definitely worth a look!