by That seemed to work okay, so just one more and then I’ll leave Scribd alone for a while. This is a great report out of the IBM Centre for Business and Government titled Leveraging Web 2.0 in Government. Definately worth a look.
Key Findings
- Government needs to meet citizens where they are online.
- Citizens are willing to interact with Government agencies online.
- The role of intermediaries will increase.
- Government will need to rethink content and service design.
- Government will have to find ways to embed authority in its web-based services.
- Some citizens are concerned about equal access.
- Citizens trust the government with personal data but not for service efficiency.
- Government will need to measure the effectiveness of its Web 2.0 initiatives.
Recommendation No. 1… “Just Do it.”
This work by Bang the Table Pty Ltd is licensed under a Creative Commons Attribution 3.0 Australia License.
It’s working quite nicely
What would be really useful is an indexed directory of Government 2.0 publications and research reports like this – even Vic’s eGov Resource Centre can be a trifle hard to search for these at times.
Hi Craig,
agreed. I’m working on gradually building just such a resource using our Delicious Site. I’m not sure if this will meet everyones needs and would be grateful for any feedback?
This could not have come out at a better time…thanks for this, and will be keeping tabs on your delicious