Archive for June, 2008

A cure for apathy?

I was presenting to a Council management team last week, trying to persuade them of the merits of using Bang the Table to consult their community. One of the team questioned me on the Penrith Management Plan. She said that the page only had 31 comments from 14 people, how could this represent a good … Continue reading →

Posted in Online Community Engagement, Opinion, Water Cooler | No Comments »

Council Protocol for Handling Online Responses

I was sent this today, it is an email sent out to staff by Penrith City Council when considering how to deal with providing feedback to comments on the site. When we moderate we do so independently of our clients but our clients do have the option to ‘facilitate’ by asking questions, making statements or … Continue reading →

Posted in Online Community Engagement, Practice Advice | No Comments »

New Bang the Table site live

Thanks to all of you who helped us test the Beta site for Bang the Table. The new site is now live with new functionality summarised below:

Posted in Online Community Engagement | No Comments »

Building online communities

Just a quick entry about the importance of repeat consultations and building a community. I have noticed that, at first, it can be quite hard work drawing the attention of the community to a one off conusultation. However, go to an established forum and post something on the same issue and it will attract lots … Continue reading →

Posted in Online Community Engagement, Opinion | No Comments »